Shipping & Delivery
At LumoBlocks, we are committed to providing a seamless and delightful shopping experience for our customers. Below, you will find detailed information about our shipping and delivery processes.
Processing Time:
Once you place an order on our website, our team begins processing it with the utmost care and efficiency. The processing time typically takes 1-2 business days. Please note that this does not include weekends or holidays.
Shipping Options:
We offer a variety of shipping options to cater to your needs:
- Standard Shipping (2-14 Days): This is our standard shipping option, which is free of charge. You can expect your order to be delivered within 2 to 14 business days, depending on your location.
- Express Shipping (2-5 Days): For those who want their LumoBlocks products quickly, we offer express shipping at a flat rate of 35 USD. With this option, you can expect your order to arrive within 2 to 5 business days.
Order Tracking:
Once your order has been shipped, you will receive a confirmation email containing your tracking number. You can use this number to track the progress of your shipment and get real-time updates on its location.
International Shipping:
We are pleased to offer international shipping to bring LumoBlocks products to LEGO enthusiasts around the world. International shipping times may vary, and additional customs fees may apply depending on your location.
Please Note:
- LumoBlocks is not responsible for any delays caused by customs processes.
- Shipping times are estimates and may vary based on your location and external factors.
Contact Us:
If you have any questions or concerns about your order, shipping, or delivery, please don't hesitate to contact our customer support team at support@lumoblocks.shop. We are here to assist you and ensure that your LumoBlocks experience is nothing short of exceptional.
Thank you for choosing LumoBlocks!